This policy tells you what to expect when we collect your personal information. Please read the following carefully to understand how we collect and handle your personal data and for what purposes.
Sharon Rodden complies with the General Data Protection Regulations (GDPR). For the purposes of GDPR, if you provide any personal information to us, we will be the data controller.
Sharon Rodden practices in the provision of Counselling.
What information do we collect about you?
We will not collect or use personal data unless it is lawful for us to do so. The basic personal information which we may collect and process is:
- your name
- your address
- your e-mail address
- your telephone number
- your date of Birth
How will we use information about you?
- When we receive information containing personal information we create or update the information we hold about that person on our electronic database and in notes on our files.
- In certain circumstances, personal information may be disclosed to other parties ie safeguarding organisations, the police or your medical practitioner. In most cases, we will tell you that we are sending your information somewhere.
How long will we keep the information?
We keep personal information for as long as necessary to meet our legal and operational requirements.
How do we keep your information secure?
Under GDPR, we have a duty to keep personal data and information confidential. We take all reasonable steps to keep it secure, use it fairly and ensure that data protection safeguards are in place.
Access to your information and correction
GDPR gives you a right of access to the personal data we hold about you. These are called ‘subject access requests’ (SARs). In instances where we are not required to provide you with information we hold about you, we will let you know.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can see what cookies we place here.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
How to contact us
Hale Village Therapy Centre
213 Ashley Road
Cheshire WA15 9TB
In addition, you can also refer any concerns that you may have regarding the use of your personal data to the Information Commissioners Office whose contact details are:
Information Commissioners Office Wycliffe House
Telephone number: 0303 123 1113